Shipping & Returns

Postage

All packages are posted in secure discreet packaging with no mention of Kinky X or KX Toys.

Our preferred courier is Royal Mail and all packages are sent using a tracked service.

After posting you will be given a tracking number so you can see where your package is.

Delivery can on average can take between 7 to 10 working days if going abroad.

Please remember, that sometimes packages can take longer and this can be due to sessional rush with the postal services or your package may be with customs etc.

You can track your package by going to this site > www.royalmail.com

Returns

Due to the nature of the products that we sell, we do not accept returns.

All goods are quality checked before they are posted out and we do not take any responsibility for any damage caused by the end user.

In case of products arriving as damaged or faulty we will replace the goods and the old goods can be returned back to us.

Toys with a life time warranty are only covered by the life time warranty if the owner retains their original receipt and the ownership cannot be transferred to anyone else.

Should you require further details, please do not hesitate to get in contact with us.